.support-hero {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  gap: 24px;
  align-items: end;
  margin-bottom: 28px;
  padding: clamp(22px, 4vw, 38px);
  color: white;
  background: linear-gradient(135deg, var(--navy), #284f70);
  border-radius: 24px;
  box-shadow: var(--shadow);
}

.support-hero h1 { margin-bottom: 8px; }
.support-hero p { max-width: 720px; margin: 0; color: rgba(255,255,255,.78); }
.support-hero .eyebrow { color: #ffd2c9; }

.support-mailbox-state {
  display: flex;
  min-width: 220px;
  flex-direction: column;
  gap: 4px;
  padding: 14px 16px;
  border: 1px solid rgba(255,255,255,.22);
  border-radius: 14px;
  background: rgba(255,255,255,.1);
}

.support-mailbox-state span { color: rgba(255,255,255,.72); font-size: .76rem; font-weight: 800; }
.support-mailbox-state a, .support-mailbox-state strong { overflow-wrap: anywhere; color: white; font-size: .9rem; }
.support-mailbox-state.is-ready { border-color: rgba(160,233,197,.55); background: rgba(35,122,87,.28); }
.support-mailbox-state.is-pending { border-color: rgba(255,218,139,.5); background: rgba(169,98,5,.25); }

.support-public-grid,
.support-inbox-layout {
  display: grid;
  grid-template-columns: minmax(0, 1.45fr) minmax(280px, .75fr);
  gap: 18px;
  align-items: start;
}

.support-public-grid--no-policy { grid-template-columns: minmax(0, 1fr); }
.support-inbox-layout { grid-template-columns: minmax(320px, .82fr) minmax(0, 1.18fr); }

/* Keep all four login navigation links usable on narrow phones. */
@media (max-width: 540px) {
  body[data-page="login"] .topbar { height: auto; min-height: 62px; flex-wrap: wrap; gap: 4px 12px; padding-block: 8px; }
  body[data-page="login"] .guest-nav { flex-wrap: wrap; justify-content: flex-end; }
}

.support-panel {
  padding: clamp(19px, 3vw, 28px);
  border: 1px solid var(--line);
  border-radius: 20px;
  background: var(--paper);
  box-shadow: 0 8px 24px rgba(38,31,24,.04);
}

.support-panel-heading,
.support-detail-head,
.support-ticket-card-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 16px;
}

.support-panel-heading { margin-bottom: 20px; }
.support-panel-heading h2, .support-detail-head h2 { margin-bottom: 3px; }
.support-panel-heading p { margin: 3px 0 0; color: var(--muted); }
.support-panel-heading > strong { font-size: 1.7rem; line-height: 1; }

.support-form-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 14px;
}

.support-policy { position: sticky; top: 140px; }
.support-policy h2 { margin-bottom: 16px; }
.support-limit-grid { display: grid; grid-template-columns: repeat(2, 1fr); gap: 10px; }
.support-limit-grid div { padding: 15px; border-radius: 13px; background: var(--navy-soft); }
.support-limit-grid strong { display: block; color: var(--navy); font-size: 1.7rem; line-height: 1.1; }
.support-limit-grid span { color: var(--muted); font-size: .76rem; }
.support-policy ul { display: grid; gap: 9px; margin: 20px 0; padding-left: 22px; color: var(--muted); font-size: .86rem; }
.support-safety-note { padding: 14px; color: var(--red); background: var(--red-soft); border-radius: 13px; }
.support-safety-note p { margin: 4px 0 0; color: var(--ink); font-size: .82rem; }

.support-unavailable { padding: 34px 18px; text-align: center; }
.support-unavailable.compact { padding: 26px 12px; }
.support-unavailable > span { display: grid; place-items: center; width: 48px; height: 48px; margin: 0 auto 12px; color: var(--brand-dark); background: var(--brand-soft); border-radius: 50%; font-size: 1.35rem; font-weight: 900; }
.support-unavailable h3 { margin-bottom: 5px; }
.support-unavailable p { margin: 0 0 16px; color: var(--muted); }

.support-filter-nav { display: flex; gap: 7px; overflow-x: auto; margin-bottom: 16px; padding-bottom: 2px; scrollbar-width: none; }
.support-filter-nav::-webkit-scrollbar { display: none; }
.support-filter-nav a { flex: 0 0 auto; min-height: 42px; padding: 9px 14px; border: 1px solid var(--line); border-radius: 999px; background: var(--paper); color: var(--muted); font-size: .84rem; font-weight: 800; }
.support-filter-nav a.active { color: var(--brand-dark); border-color: #efb8ad; background: var(--brand-soft); }

.support-ticket-list { display: grid; gap: 9px; }
.support-ticket-card { display: block; padding: 15px; border: 1px solid var(--line); border-radius: 14px; background: white; transition: transform .15s, border-color .15s, box-shadow .15s; }
.support-ticket-card:hover, .support-ticket-card.is-selected { border-color: #dba99f; box-shadow: 0 8px 18px rgba(38,31,24,.06); transform: translateY(-1px); }
.support-ticket-card.is-selected { background: var(--brand-soft); }
.support-ticket-card h3 { margin: 9px 0 3px; font-size: .98rem; overflow-wrap: anywhere; }
.support-ticket-card p { margin: 0; color: var(--muted); font-size: .8rem; overflow-wrap: anywhere; }
.support-ticket-card footer { display: flex; align-items: center; justify-content: space-between; gap: 10px; margin-top: 12px; }
.support-ticket-card time { color: var(--muted); font-size: .72rem; }

.support-notification { display: inline-flex; width: max-content; padding: 3px 7px; border-radius: 999px; font-size: .68rem; font-weight: 800; }
.support-notification.success { color: var(--green); background: var(--green-soft); }
.support-notification.warning { color: var(--amber); background: var(--amber-soft); }
.support-notification.danger { color: var(--red); background: var(--red-soft); }
.support-notification.info { color: var(--navy); background: var(--navy-soft); }

.support-pagination { display: grid; grid-template-columns: 1fr auto 1fr; align-items: center; gap: 10px; margin-top: 18px; }
.support-pagination span { grid-column: 2; color: var(--muted); font-size: .8rem; }
.support-pagination a:first-child { grid-column: 1; justify-self: start; }
.support-pagination a:last-child { grid-column: 3; justify-self: end; }

.support-ticket-detail { position: sticky; top: 140px; }
.support-detail-head { margin-bottom: 18px; }
.support-detail-head h2 { overflow-wrap: anywhere; font-size: 1.3rem; }
.support-ticket-meta { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 1px; overflow: hidden; margin: 0 0 18px; border: 1px solid var(--line); border-radius: 13px; background: var(--line); }
.support-ticket-meta div { min-width: 0; padding: 11px 12px; background: white; }
.support-ticket-meta dt { color: var(--muted); font-size: .7rem; }
.support-ticket-meta dd { margin: 2px 0 0; overflow-wrap: anywhere; font-size: .84rem; font-weight: 750; }
.support-message { padding: 16px; border-radius: 14px; background: var(--canvas); }
.support-message > strong { font-size: .78rem; }
.support-message p { margin: 8px 0 0; overflow-wrap: anywhere; white-space: normal; }
.support-status-form { display: grid; grid-template-columns: minmax(160px, 1fr) auto auto; gap: 10px; align-items: end; margin-top: 18px; }

.support-settings { margin-top: 22px; scroll-margin-top: 140px; }
.support-settings-form { display: grid; gap: 17px; }
.support-toggle { display: grid; grid-template-columns: minmax(0, 1fr) auto; gap: 16px; align-items: center; padding: 15px; border-radius: 14px; background: var(--canvas); }
.support-toggle span { display: grid; gap: 2px; }
.support-toggle input { width: 22px; min-height: 22px; margin: 0; accent-color: var(--brand); }
.support-setting-notes { padding: 14px 16px; border-left: 4px solid var(--navy); border-radius: 8px 13px 13px 8px; background: var(--navy-soft); }
.support-setting-notes p { margin: 0 0 7px; color: var(--navy); font-size: .82rem; }
.support-setting-notes p:last-child { margin-bottom: 0; }
.support-settings-form > .button { justify-self: start; }

@media (max-width: 880px) {
  .support-public-grid, .support-inbox-layout { grid-template-columns: 1fr; }
  .support-policy, .support-ticket-detail { position: static; }
}

@media (max-width: 620px) {
  .guest-nav { min-width: 0; gap: 3px; }
  .guest-nav > a { flex: 0 0 auto; }
  .guest-nav > a:not(.button) { display: inline-flex; min-height: 44px; align-items: center; padding-inline: 5px; font-size: .76rem; }
  .guest-nav > .button.small { padding-inline: 8px; font-size: .76rem; }
  .support-hero { grid-template-columns: 1fr; align-items: stretch; padding: 20px; border-radius: 18px; }
  .support-mailbox-state { min-width: 0; }
  .support-panel { padding: 17px; border-radius: 16px; }
  .support-panel-heading, .support-detail-head { align-items: flex-start; flex-direction: column; }
  .support-form-grid, .support-ticket-meta { grid-template-columns: 1fr; }
  .support-status-form { grid-template-columns: 1fr; }
  .support-status-form .button { width: 100%; }
  .support-settings-form > .button { width: 100%; }
  .support-ticket-card footer { align-items: flex-start; flex-direction: column; }
}

@media (max-width: 420px) {
  .topbar .brand > span:last-child { display: none; }
}
.support-mail-panel { margin: 20px 0; }
.support-mail-metrics { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 16px; margin: 0 0 12px; }
.support-mail-metrics > div { padding: 16px; border-radius: 12px; background: var(--navy-soft); }
.support-mail-metrics dt { font-size: .95rem; color: var(--navy); }
.support-mail-metrics dd { margin: 4px 0 0; font-size: 2rem; font-weight: 800; }
.support-mail-actions { display: flex; flex-wrap: wrap; gap: 12px; margin: 16px 0; }
.support-mail-sync, .support-mail-help { color: var(--muted); font-size: .875rem; line-height: 1.7; }
@media (max-width: 480px) { .support-mail-metrics { grid-template-columns: 1fr; gap: 10px; } .support-mail-actions .button { flex: 1 1 100%; } }